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Myinbound.com provides you with online access to a full range of Inbound call routing features and Management Information that can help address these issues. In today's ‘Customer Economy’ these powerful enhancements to Customer Service can give your organisation a leading edge. The services are network based–therefore you won't even need to purchase equipment to subscribe.
SIP Trunk Call Manager will provide you with all the features and benefits of Gamma SIP Trunks with the enhancement of feature-rich inbound call control. This includes our market-leading call bundles and the only fraud management tool that financially indemnifies you against loss. SIP Trunk Call Manager will offer a powerful business continuity solution, giving you the ability to manage your number estate and all aspects of your inbound calls. Consolidate all your numbers onto a single platform and never miss a call!
Gamma Telecom is one of the UK's largest Providers of Voice applications supplying service via its Channel Partners to over 100,000 UK businesses and over 400,000 residential customers.
Gamma sells highly reliable, traditional, and innovative services through the brand names of over 350 channel partners, which include some of the UK's largest and most successful Systems Integrators, Voice Resale partners, ISP's, ITSP's and Specialists Carriers. Today's Product portfolio includes a range of IP Telephony, Connectivity, Hosted, Carrier, Inbound, Outbound and Mobility Products.
To find out more please visit our website.
An Inbound business service that provides you with online control of your call routing and call information. This product empowers you to manage your Customer calls in an efficient and productive way, leading to improved Customer Service and higher Customer retention.
Time of day/day of week routing, diverts on busy/out of hours and online graphical depictions of your Inbound call statistics.
A sophisticated package of Inbound services enabling you to manage and route calls across your business based on who the caller is, where they're calling from and your own internal operations.
Time of day/day of week routing, diverts on busy/out of hours and area based routing according to local area code or telephone number of caller.
Easily interpreted graphs of your Inbound call statistics will be available online. Snapshot data provides you with results of call handling efficiencies - enabling you to make informed decisions.
Professional Call handling... maximum efficiency
A full range of contact centre services delivered to your desktop, with a wide range of routing, monitoring and managing tools to empower you to perfect Customer Service. Control powerful call handling features such as Customer call announcements, auto attendant options and call queuing preferences. Complement this with Call recording and advanced online statistics for monitoring and management information that provides you with complete visibility of your Customers' calling experience.
